RubiconFX (Company : Ditana UAB ; Address: Veiveriu gatve 9 - 41 Vilnius, 49176 Lithuania) respects each individual's right to privacy. We value our relationship with you, and we take pride in maintaining loyalty and respect with each individual client by providing you with security. The provisions of this notice apply to former clients as well as our current clients. We kindly ask that you read the following information.
One of the most important priorities of the Company is the relationship between the Company and its Clients. The Company maintains loyalty and respect for every Client individually, and grants every Client perfect security and confidentiality.
When the Client applies for or maintains a live or demo account with the Company, the Company collects personal information about the Client for business purposes, such as evaluating the Client's financial needs, processing the Client's requests and deals, informing the Client about products and services that may be of interest to him/her, and providing effective and quality service to the Client.
Such information can be of the following types:
Registration information - information provided by the Client on application forms and other documents (including electronic documents). This includes: first name, last name, patronymic name, contact information (postal address, telephone number, e-mail, etc.), date of birth, occupation, assets and incomes.
Examples also include information received by the Company from public records, such as loan offices, information agencies and address bureaus or from other entities not affiliated with the Company.
The Anti-Money Laundering Policy requires the Company to collect information and take the necessary action to prevent transformation and legalization (laundering) of money gained from illegal activity. In certain cases the Company has the right to require a document disclosing the sources of money. Information about subscriptions - information such as signals, alerts, news category and price subscriptions.
The above is not inclusive. The Company reserves the right to require other information from the Client in the case that it is necessary for complying to the regulations of existing legislation.
The refund is possible in case when the account had been deposited but no trades were done. In this case, the refund will amount to withdrawal of entire deposit.As well, the withdrawal of the part of deposit which is not used as a margin is possible at any time. Processing of the withdraw and refund requests takes 3-5 business days. In certain exceptional circumstances, RubiconFX may refund payments made by credit or debit card. In this case, the funds will be refunded to the card that was used for the deposit.
The Company uses Secure Socket Layer (SSL) encryption technology in order to protect certain information submitted by its Clients. This technology protects the Client from having his/her information intercepted by anyone other than the Company while it is being transmitted. The Company works hard to ensure that its Web servers (sites) are secure and that they meet industry standards. The Company also uses other safeguards such as firewalls, authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms to control unauthorized access to systems and data. The Company reserves the right to choose technologies and methods of data protection at its own discretion, and to cooperate in this field with contractors which appear to be reliable to the Company.
The Company may share Client personal information described above with its affiliates for business purposes, such as servicing the Client's accounts and informing him/her about new products and services, as permitted by applicable law. The affiliate partners can access Client private information upon to the Company request and mandatory approval by the individual Client. Every access to personal information of Clients by the affiliate partner is recorded in a log, which is available for viewing by the Client. This log contain: time, the name of a partner and the type of information sought.
Should amendments be made, the Company shall inform the Clients of this by posting the relevant notice on the official Company Web site and by sending the relevant message to Clients via the internal mail system.
The amended document becomes effective after 5 (five) full astronomical days (120 hours) following publication of the notice on the Company Web site, before this time the notice has only an informative nature.
The amended document immediately applies to any accounts registered after its publication (irrespective of other accounts registered earlier, which its holder may possess).
The amended document applies to trading accounts that were registered previous to the date the document in question went into effect.